Last Update :7/10/2019

Ratcliffe Golf Services Thriving in Its First Season with Chronogolf by Lightspeed and ChronoPitch

Ratcliffe Golf Services Thriving in Its First Season with Chronogolf by Lightspeed and ChronoPitch

In February the multi-course operator implemented the company’s management and marketing tools.

Chronogolf by Lightspeed, a leading provider of cloud-based golf course management software tools to over 600 golf courses worldwide, today announced that Ratcliffe Golf Services, a North Carolina based operator of five public golf courses, has experienced significant improvements throughout its organization since adopting Chronogolf by Lightspeed. The company invites anyone interested to visit its website to learn more.

Ratcliffe Golf Services has been able to streamline management of its five courses with Chronogolf by Lightspeed’s centralized member management, cross course tee sheet view, and dynamic pricing products. The multi-course operator has also streamlined management of its five pro shops with Lightspeed Retail’s multi-storefront management capabilities.

Ratcliffe Golf Services also benefits from using ChronoPitch, a robust set of email marketing tools developed by and for the golf industry. The software suite was originally developed by Del Ratcliffe, who owns Ratcliffe Golf Services. Today, the marketing automation suite is deeply integrated within Chronogolf by Lightspeed’s end-to-end course management software ecosystem.

With ChronoPitch, the multi-course operator now automates many of its email communications with the help of robust customer segmentation, reporting, and automation capabilities. Golf operators can learn more about ChronoPitch here.

“Changing your golf management system is a major decision and not something to be taken lightly.  It is akin to open heart surgery for your business,” said Del Ratcliffe, President of Ratcliffe Golf Services.  “But, the robust features of Chronogolf, their approach to open-architecture which allows us access to powerful tools and integrations, and the aggressive, customer-centric development of their platform convinced me it was the right thing to do.  And within just the first few months of operation, it has proven to be a dramatic step in the right direction for us.”

Ideally positioned to service the community of golf courses worldwide, Chronogolf by Lightspeed offers a complete suite of golf course management products to the industry. Chronogolf is integrated with Lightspeed Retail, Restaurant, eCom, Loyalty, and Payments to provide a turnkey, cloud-based and mobile solution for golf facilities with all levels of sophistication, including a special focus on the needs of multi-course operators.

“It has been a pleasure to work with Del Ratcliffe and his team at Ratcliffe Golf Services to integrate ChronoPitch and implement Chrongolf by Lightspeed. We’ve enjoyed watching Ratcliffe successfully execute an automated email marketing strategy, while benefiting from our suite of robust golf course marketing and management tools,” commented JD St-Martin, Co-Managing Director of Chronogolf by Lightspeed, “it will be exciting to see how Ratcliffe Golf Services will continue to leverage these incredibly powerful tools as they grow their marketing and management strategies.”

Chronogolf by Lightspeed currently serves world-renowned golf facilities in the United States, Canada, Ireland, Continental Europe, and Australia. The integrated technology solution covers all aspects of golf course management including:

Tee Sheet: a flexible and user-friendly tee sheet solution designed for golf courses of all levels of sophistication– daily fees, municipalities, semi-private, private and multi-course. 

Point of Sale: a cloud-based and mobile point of sale used by 49,000 retailers and restaurateurs. The platform offers advanced inventory management for pro shops of all sizes, and a complete solution for F&B operations, enabling the efficient handling of table service, quick serve, and self-serve.

ChronoPitch: a complete set of tools with online booking, member management, email marketing, websites, mobile apps, events management, e-commerce and more.

Reporting & Accounting: a wide range of dynamic and actionable reports providing unique insights on your business and goals. Fully integrated member billing capabilities with house accounts and charging privileges. Deep integrations with leading accounting packages including Quickbooks, Sage, Xero, and interfaces with accounting packages such as Great Plains and more.

Payment Processing: Chronogolf by Lightspeed now offers payment processing services to U.S. customers. Golf operators can benefit from built-in PCI compliance, simple flat-rate pricing, easy management within one platform, and no hidden fees.

About Chronogolf by Lightspeed

Chronogolf provides innovative cloud-based software and marketing solutions to golf courses ranging from online booking, tee-sheet, member management, tournaments management, mobile applications, customer loyalty and point of sale solutions for pro shops, snack bars and restaurants. Founded in 2012, the Company has grown to over 50 employees, with customers in the United States, Canada, France, Ireland, UK, Australia and many more.

For more information, please visit our website.


Alex Lavoie
Content Manager

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